P4r Privacy Policy – How We Protect Your Data
This Privacy Policy explains how p4r collects, uses, stores, and protects the personal information of users on our Malaysia platform. We are committed to handling your privacy transparently and responsibly.
Effective date: 1 January 2026. This policy may be updated from time to time.
1. Information We Collect
P4r collects several categories of information from users to keep the platform running safely and efficiently. This is necessary to provide the services you request and to meet our legal compliance obligations.
Account Information
At registration, we collect your full name, email address, phone number, date of birth, and identity information required for the verification process (KYC). This information is used to verify your identity and ensure account security.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we may retain payment-related information such as your bank name, masked account number, or TNG eWallet digital wallet number. We do not directly store credit card numbers or sensitive banking details — transactions are processed through secure payment providers.
Device & Browser Data
We automatically collect technical information when you access the p4r platform, including device type, operating system, browser type, IP address, and general location data. This information helps us detect suspicious activity and improve platform performance.
Cookies and Usage Data
Our platform uses cookies and similar tracking technologies to save user preferences, maintain login sessions, and analyse usage patterns. You can manage cookie settings through your browser, though please note that disabling certain cookies may affect platform functionality.
2. How We Use Your Information
P4r uses collected information for legitimate purposes that are directly related to delivering our platform services. We will not use your data for unrelated purposes without your prior consent.
- Account management: Creating and maintaining your account, processing logins, and recovering passwords.
- Transaction processing: Securely processing deposits and withdrawals in MYR (RM) via FPX and TNG eWallet.
- Identity verification: Complying with KYC requirements and applicable anti-money laundering laws.
- Platform security: Detecting and preventing fraud, unauthorised access, and suspicious activity.
- Service improvement: Analysing usage patterns to improve the interface, performance, and overall experience of the p4r platform.
- Service communications: Sending important notifications related to your account, transactions, and policy updates.
- Legal compliance: Fulfilling legal obligations and requirements of the relevant authorities.
We will not sell or rent your personal information to any third party for commercial marketing purposes without your explicit consent.
3. Data Storage, Security & Third-Party Sharing
Data Storage and Retention Period
Your personal data is stored on secure servers with appropriate technical security measures in place. p4r retains your account information for as long as your account remains active and for the period required after closure to meet legal, tax, and audit obligations.
We apply SSL/TLS encryption in transit and encryption at rest to protect your sensitive information from unauthorised access. Access to user data is restricted to staff who require it solely to perform their duties.
Third-Party Information Sharing
P4r does not share your personal information with third parties except in the following circumstances:
- Payment service providers: The information required to process transactions in RM is shared with FPX and TNG eWallet providers, who are bound by strict confidentiality agreements.
- Game software providers: Minimal technical data required for gameplay functionality may be shared with game platform providers that partner with p4r.
- Authorities: We will disclose information to legal authorities, regulators, or government agencies where required under applicable Malaysian law.
- Fraud prevention: In cases involving platform security or suspected criminal activity, relevant information may be shared with the appropriate authorities.
In all sharing scenarios, we ensure that only the minimum necessary information is disclosed, and recipients are bound by equivalent confidentiality obligations.
4. Your Rights as a p4r User
You have the right to request a copy of the personal information we hold about you. Contact our support team with a written request and we will provide the information within a reasonable timeframe.
If the information we hold is inaccurate or incomplete, you have the right to request a correction. You can update certain details directly through your account settings on p4r.
You may request the deletion of your personal information upon account closure, subject to mandatory legal retention requirements. Such requests are processed within the stipulated timeframe following verification.
To exercise any of the above rights, please contact the p4r support team by email at [email protected] with your identity verification details. We will process your request within a reasonable timeframe and inform you of the action taken. In certain cases, we may be unable to fulfil a deletion request in full where data retention is required by law.
5. Policy Amendments & How to Contact Us
Privacy Policy Update
P4r reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features. Users will be notified of any material amendments via in-platform notifications or email at least seven days before the changes take effect.
Continued use of the p4r platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we manage your data.
Contact p4r Privacy Support
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please get in touch:
- Email: [email protected]
- Subject topic: Include "Privacy Policy" or "Data Request" in your email subject line for faster handling.
- Response time: We aim to respond to all privacy-related enquiries within seven business days.
For general questions about the p4r platform, you can also visit our FAQ page us for an immediate response.
Your Privacy, Our Priority
At p4r, protecting your personal information is a priority. Register or log in with confidence — our platform is built with data security at its core.